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on November 22, 2025
Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall. Be aware that you may need your product key if you received one. This option could be useful if you constantly have to wait for Outlook to rebuild its data file when you restart. No matter how well written add-ins are (and even Outlook itself), there will always be the occasional Outlook problem that doesn’t seem to go away or may not be related to add-ins at all.
Now, select from any of the given options, including Quick Repair and Online Repair. Find the Microsoft 365 app and right-click on it to see the available options. You will see two options – Change and Uninstall. The next solution to repair Outlook is to reinstall the https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html problematic Outlook version/application. Along with that, it will be helpful to keep your folder structure safe.
You should see the Microsoft account, click on it and disconnect it. To manage your mailbox by reducing the size of the Outlook data file, see Reduce the size of Outlook Data Files (.pst and .ost). Corrupt navigation panel settings can block Outlook from loading profiles. Resetting this component restores default navigation settings.
There are a number of reasons this issue arises, which makes it even more infuriating. It could be an issue with a setting on the account, or it could be something external that is blocking normal functions in Outlook. The Authenticator app is designed to help you quickly and safely confirm your identity. This process syncs your Outlook calendar to your Google calendar, as long as you keep up with your subscriptions.
Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. If you are having problems with Outlook, there are a few things we can help with to get you back to sending and receiving your email.
For users who have the discontinued free email client Windows Live Email, you're likely finding it's high time to export your email to Outlook. There is a better alternative to windows live mail that is used widely all over the world. Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details. If you're committed to the task of Outlook troubleshooting in the meantime, https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html let's get into our guide that will help you solve some of the most annoying Outlook issues.
Re-enable add-ins one at a time to identify the culprit if Outlook starts successfully. You may have to contact your antivirus software vendor to determine how to configure the software to exclude any integration with Outlook or to exclude scanning in Outlook. If your antivirus software isn't up-to-date, Outlook may not function correctly. If the problem doesn't occur after you restart Outlook, one of the add-ins is likely the cause of the problem. Restore the add-ins one at a time until the problem does occur to determine which add-in is causing the problem. Many of these items can be automatically checked by the Classic Outlook Advanced Diagnostics troubleshooter.
Safe Mode loads Outlook with only essential components, allowing you to isolate and disable faulty add-ins. https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html We have tried all things mentioned above (except reconnecting the MS account), but the only solution so far is deleting the users profile. As @ode2joy said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. You can automatically repair your Office program files to resolve such problems as Outlook freezing or not responding.
TrustedTech is dedicated to being a reliable resource for all software and technology support needs. Our relationship to the Microsoft Partner Network allows us to provide competitive pricing and authentic software and support, all with a much-needed human element. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally. Most times, this is caused by a corrupted search index, which you can rebuild.
If you are dealing with a broken Outlook, then it doesn’t always mean you need to call tech support or start over from scratch. With the right steps, you can repair Outlook manually and get https://office365emailfix.blogspot.com/2025/10/fix-outlook-not-sending-or-receiving.html back to work in no time. You should start with the easy fixes, like repairing Office or turning off add-ins. If that doesn’t work, try using the Inbox Repair Tool or creating a new profile. And if nothing else helps, there are great tools out there that can recover everything for you. Take it one step at a time, and you’ll have Outlook working again soon.