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on November 6, 2025
There are many possible causes to this issue; we will review the most common and how to resolve them. You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft. Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date.
Checking Office 365 Service Health
Microsoft 365 provides online services and server products for your business with solutions for small to enterprise scale.If using a mobile device such as a cell phone or tablet, close out of the application completely.Set your business up for success with a trusted provider for management tools and systems like Office 365.After installing and running the application and entering the Office 365 account credentials, run tests to identify the problem and find the needed solution.Then try to activate the installed Office 365 suite again on your computer.You can now use the Support and Recovery Assistant in a command line or a PowerShell script if you are an Enterprise customer.After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies.If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard.Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed.
Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. If you don’t connect the installed Office 365 applications to Microsoft servers for more than 30 days in a row, these applications are deactivated. Once a connection is established to Microsoft licensing servers, the license is renewed.
Type Outlook.exe /safe, and click OK. If it is not, you may need to reinstall the Office suite completely. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter.
Accidental deletion of important files
Personal account users can see this password recovery page by entering their email, phone, or Skype name. Whether you’re struggling with Microsoft 365 sign-in problems, Office 365 not working, or syncing issues, our team is here to help. Don’t let technical problems affect your productivity—contact us for immediate assistance. Comprehensive repair solutions for Office apps—both Quick Repair and Online Repair to ensure minimal downtime. To repair your email account, navigate to File, Account Settings, Account Settings.
Email and Synchronization Issues
From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. If you receive an error message or an unrecognized user ID or password message, confirm that you are entering the correct user ID and password.
How to fix Microsoft 365 encountered a problem? Microsoft Office 365 is one of the essential programs that ensure productivity and collaboration across teams in an organization. Its suite of useful applications and cloud-based services provides an all-in-one tool that streamlines communication and processes in a business. However, it’s not uncommon to encounter issues that can interfere with the team’s work.
Advantages of Having an Office 365 Suite
Follow the instructions provided by the assistant to find and resolve Microsoft Office 365 problems. You may encounter issues when using any application, and Office 365 Outlook repair with FixTechGuide is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. One of the features of Office 365 is that users can work on their current Word or PowerPoint projects either on their mobile device or computer.
In the Email tab, click on your account and choose repair if the option is available. Follow the Microsoft support article here Repair Outlook Data Files (.pst and .ost) (microsoft.com) in order to repair your Outlook data files. To repair the entire Office suite, see the top of this article for instructions. If you are having trouble logging in, first check the number lock and caps lock keys on your keyboard. Use the Microsoft 365 activation troubleshooter to resolve Microsoft 365 subscription activation issues.
At the top of your screen, choose Send/Receive, Preferences, Work Offline to change your stats between offline and online modes. If this still does not work, ensure that you are connected to the internet by loading any webpage. Follow the directions at Help with the Microsoft account recovery form in order to complete this process. If the "Enter Password" window is no longer open, you can navigate to the links below to initiate resetting your password.