5 Common Microsoft Office 365 Issues and How To Resolve Them

If you're still having issues, admins can Contact Office 365 for business support. If you need more licenses, see Buy licenses for your Office 365 for business subscription. To remove a license from your subscription, see Remove licenses from your Office 365 for business subscription. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version. It could also happen because you haven't assigned a license to yourself or your users. Synchronization Issues Set your business up for success with a trusted provider for management tools and systems like Office 365. At Abacus, we’ll help equip your enterprise with the most efficient tools and software so you can smoothly run your business. Office 365 allows collaboration across team members by easily setting up access permissions. When this problem occurs, it usually means that you don’t have permission to open and edit the file. If you have a disorganized folder or keep too many files, it’s easy to make the mistake of deleting the wrong file and sending it to the recycle bin. Upgrade or update issues This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by your subscription plan. File and storage issues with Microsoft Office 365 are more serious than other issues. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have?Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them.Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication).Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. Upgrade to Office 2016 Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature. To keep using Word without interruption, choose the option below to reactivate. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. The programs included in Office 365 can make your business’s operations and systems run smoothly. Office 365 Repair Tool However, it’s not uncommon to encounter issues that can interfere with the team’s work. Some of them allow users to get updates before the main release while others provide updates at a later time. The update channel used by Office 365 depends on your Office 365 subscription plan and on configuration. Check the version of Microsoft Office installed on your computer and your subscription name and expiry date. Office 365 applications installed on a computer must connect to Microsoft servers over the internet at least once every 30 days for the license to be checked and validated. Activation or unlicensed product issues How to troubleshoot Microsoft Office?

Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you're looking for the steps to download and install the latest version of Office such as Microsoft 365, Office 2021, Office 2019, or Office 2016, see Install Office on your PC or Mac. If the provided recommendations don’t help you resolve the issues or you want to send Office 365 complaints, call Microsoft support. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. See Uninstall Office for Mac for instructions on uninstalling the Office apps. If you're an Office 365 user, do the following to deactivate an installation. Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you Outlook stuck on loading fix permission to install updates, see Install Office updates. If the Install button is grayed out, your Office 365 subscription might have expired.