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on November 8, 2025
Many businesses depend on it to keep their operations running, and having it break is a nightmare that usually ends up costing lots of money and causing a lot of frustration. Fortunately, with the right Outlook troubleshooting strategies, many of the most common Outlook problems are quite straightforward to troubleshoot. Below, you site will see some of the most common issues that users run into, and what the most efficient way to troubleshoot Outlook is.
Most times, this is caused by a corrupted search index, which you can rebuild. Keep in mind this does take a while, and it’s usually best done after the user has left for the day. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps. It can automatically diagnose issues, troubleshoot, and fix problems with Outlook.
However, we came across many users who are still struggling with this Outlook issue. They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible. Let us switch to professional suggested software. Run the classic Outlook advanced diagnostic troubleshooter if you've tried all of the preceding steps and Outlook is still crashing or hanging.
This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com alias to your country's domain. When users select the Manage Microsoft Storage quota link at the bottom corner in Outlook.com, they are taken to a blank Settings page. Every antivirus software is different, so you'll want to look up how to specifically enable Outlook with the software you're using.
Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app. Existing Hotmail accounts have been permitted site to keep their email addresses as well. You can still create a new email address with @hotmail.com as the domain name. If Microsoft Outlook is not working, we might be able to help you pinpoint why.
Upgrade to Microsoft Edge to site take advantage of the latest features, security updates, and technical support. There are multiple ways for you to send and receive email, and multiple versions of Outlook available. If the images in these topics don't match what you see on your screen, you might be using a different version of Outlook. Occasionally, classic Outlook tries to run a process in the background.
Check if the problems causing ‘my Outlook keeps shutting down’ persist. You can follow some troubleshooting steps to fix this Outlook crash. Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users. Hopefully, one of the fixes above helped resolve your problem. Please feel free to leave a comment below if you have site any questions or suggestions. 6) Open the downloaded file and follow the on-screen instructions to install Office 365 again.
If you are using Outlook on a PC, you can check to see what is currently permitted by your computer or try to reset the Credential Manager and remove any old passwords. The Credential Manager site is where Windows stores passwords and login information on your computer. It acts as a vault with specific settings and permissions you can adjust. You should be able to go to Outlook via a web browser and reset your password. There are a number of reasons this issue arises, which makes it even more infuriating.
Then you are dealing with one of the many other Outlook issues. Here is a preview of common problems and what solutions we offer. If you would like a deeper explanation or step-by-step instructions, scroll down to the section covering your issue for more details. There's no shortage of Microsoft Outlook problems, but not all hope is lost. This article will cover how to fix Outlook issues that plague the everyday user site in 2023.
Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have site frozen.
As an email client ourselves, we have a clear idea of what a desktop app can do to give you a healthy relationship with email. We are dedicated to providing a clean, user-friendly, email software that is easy to personalize to your workflow. Not something you want to take on lightly, but sometimes you have to. Similar to our earlier suggestion of repairing Office site (see #3 Repair Your Microsoft Office above), perform the same steps except choose to Uninstall.