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on December 15, 2025
The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folder. There may be items in the backup file that you might be able to recover that the Inbox Repair tool couldn't. Sometimes, antivirus software or firewalls may block Outlook from connecting to mail servers.
There is currently no option to revert to the prior behavior, but we would love to hear your feedback to help us with future designs. To learn more about how to send us feedback, please see How do I give feedback on Microsoft Office. Another options is to use the Filter Email button on the ribbon. You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list.
To show or hide the Folders list, select Show or Hide the navigation pane. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Because it's so easy for users to create Office 365 Groups, you aren't inundated with requests to...
To show or hide the Folders list, select Show or Hide the navigation pane. We love reading your suggestions on new features and feedback about how you use our why is Outlook not opening products! To learn more about how to share feedback, see How do I give feedback on Microsoft Office. Note that you can quickly tell how your mail is currently sorted, by the presence of a small triangle on the field headers.
If you are still seeing this issue, restart Outlook a couple of times so it can pick up the service change. All colleagues have a on-prem mailbox, just like myself. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. We recommend setting Windows Update to automatically download and install recommended updates.
We're aware of why is Outlook not opening an issue where some users see the error message "Your message can't be displayed right now". Add an Outlook.com alias to your account and send email to Gmail users using that alias. For more information, go to Add or remove an email alias in Outlook.com. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. Outlook forwards meeting invitations to other attendees without anyone actually sending an update or forwarding an invite.
If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Give Outlook a few minutes to finish the process and it should start to work again. To work around the issue, you will need to end all Office processes that are running and disable the presence features. On June 25th, why is Outlook not opening 2019, the Outlook Team made a change to the service to fix this issue.
Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Are you having trouble starting Outlook or receiving "Cannot start Microsoft Outlook. Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues.
We run a hybrid solution for our mailservers, some are still on prem and others already in the cloud. The mailbox was initialy an on-prem mailbox and then was moved to Microsoft 365. During this state, i am unable to remove it and i had to delete the old profile and create a new one to access my mails. We have recently seen a huge influx of people getting stuck on the blue outlook loading screen, with "loading profile" at the bottom.
Also, you can recover permanently deleted items and attachments from Outlook with the help of this Outlook repair tool. You can even migrate PST files to Office 365, email servers, and web email clients with the help of this software. If all the above methods were unsuccessful, you could take a closer look at the Outlook data file instead. You can easily use ScanPST to examine and repair your PST file. If that does not work you can try using SFWare PST repair software.
Clearing the Outlook CacheExit Outlook and Skype for Business.From the Start menu, choose Run.In the Run window, type this path in the Open box "%LOCALAPPDATA%\Microsoft\Outlook\"Click OK.Find the .ost file and rename or delete it (you may need to Show Hidden Files and Show Extensions to see the file)More items...•4 days ago
If repairing your Microsoft 365 programs didn't resolve your issue, move on to the next step. I can't open the Microsoft Outlook, when I try to open the application is staying in loading screen and nothing happens. After some minutes I need to put again the password for my acount and again nothing happens. If I get in the mail he says "Trying to connect to your server". If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.