Isabelle Considine

However, some might be incompatible with your Outlook version and thus, cause conflicts leading to crashes. Therefore, you can try disabling unnecessary add-ins to stabilize Outlook and its workflow. For that, we first need to find out which is the faulty add-in by running Outlook in Safe mode. This means Outlook will run with limited features and without any add-ins enabled. Method 2: Microsoft Office 365 Reinstallation How to fix Outlook crashing issue? The Classic Outlook not receiving emails solution Outlook Advanced Diagnostis troubleshooter generates a detailed classic Outlook configuration report. Why My Outlook is Closing Automatically? After the restart, try opening Outlook again to see if the Outlook keeps shutting down issue is resolved. You can follow some troubleshooting steps to fix this Outlook crash. We had similar issue reported whilst using excel or word on the RDS farm, the program would open, you than go and create a new file and it would crash and get the something is wrong message. Root causeA recent Office update that integrates React Native framework to support certain features in Microsoft 365 applications has introduced a problem that’s leading to this impact. User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices. I have been running it on affected terminal servers using admin rights. Investigate possible issues caused by add-ins However, if the problem persists, you can try the following solutions. Strangely enough, many users started facing the same issue after downloading the version 2504 update, which was released for Outlook for Microsoft 365 at the beginning of June. Microsoft has once again acknowledged the issue, but this time they have also explained the reason behind the crash. Shivam is a digital marketer and technical content writer at DRS Solution®, specializing in topics like databases, email recovery, and migration solutions. She enjoys researching and crafting content that assists database administrators, businesses, and beginners in resolving various issues related to MS SQL, MySQL, and Microsoft Exchange. We often install Add-ins in Outlook to enhance Outlook’s functionality. Outlook Intermittently Crashing After 2025-04 Updates They still wonder ‘Why is Outlook constantly not responding? ’ So, it is possible that your PST file will get corrupted and you can lose all important data. Or, if the problem is itself due to oversized PST getting corrupt, you need to recover PST data as soon as possible. At the time of writing, Microsoft is still investigating the issue. Until a permanent solution is found, they’ve released a temporary workaround to address the problem. Since the issue is related to the Forms Library, Microsoft has suggested that affected users create a new FORMS2 folder. Therefore, first, restart your system, and second, check the internet connection.It also gives you the option to upload your results to Microsoft so that a support engineer can review them.Has anyone seen this as well with this months updates.If not, you can try reinstalling Office 365 or repairing it.Outlook 2016 freezes when accessing calendar.This happen right after Microsoft Office security patches installed.We’re getting reports on that here at my service desk also.User impactUsers’ Microsoft 365 applications may be unexpectedly crashing on Windows Server 2016 and 2019 devices.’ So, it is possible that your PST file will get corrupted and you can lose all important data. I suspect it’s an update that came down recently but I have no idea which one. You could try just removing all the April Office patches in Windows Update. It is possible it’s a patch doing this, a plugin or extension or something else, but without an error or log entry, it’s hard to tell. Scope of impactImpact is specific to some users who are served through the affected infrastructure. Obviously update the client edition and product ID to match your environment but this worked. Has anyone seen this as well with this months updates. On one server I uninstalled all of the recent security patches and rebooted, but no change. To sum up, the blog elaborated on all the major reasons for Microsoft Outlook keeps crashing problem. Furthermore, we learned six manual solutions to fix this issue. So, for a worry-free and risk-free conversion, using the professional tool is the optimum choice. For instance, back in April this year, the download for the classic Outlook app broke, as users were unable to download the classic Outlook app in any language other than English. Once the repair process is complete, restart your device and check if the issue is resolved. You need to repeat this process until you identify the add-in that causes Outlook to crash. Once you find it, remove it from Outlook by selecting it and then clicking the "Remove" button. Had this issue on my wifes W10 laptop with Outlook 2016 recently. Found this thread, was about to try the fix update this morning but Windows wanted to do an update automatically.